Welcome to the INFOTHEK

Would you like to know what to expect when working as a chat moderator? In our INFOTHEK, you will find a clear and honest overview of the most important basics.

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In the first video, you will learn what chat moderation in the entertainment sector involves, which tasks are part of the role and how you can create an engaging and positive chat experience for users.

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The second video explains which personal and technical requirements you should meet – from reliability, empathy and open-mindedness to the right equipment and the specific responsibilities that come with self-employment.

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Take a few minutes to watch both videos in full. This will help you decide whether the role is right for you and give you a better understanding of what to expect from the different projects.